At Entreprise Cc Shop, we approach your privacy with the same care and attention to detail that we apply to crafting our premium furniture collections. Just as we select only the finest bouclé fabrics and hardwoods for our designs, we are committed to protecting your personal information with the highest standards of security and discretion.

1. Information We Collect

To provide our discerning clientele with a seamless luxury shopping experience, we may collect:

  • Personal Details: Name, email address, phone number, and shipping information when you make a purchase or create an account
  • Payment Information: Encrypted payment details processed through our secure payment partners (Visa, MasterCard, JCB, PayPal)
  • Design Preferences: Product selections, wish lists, and browsing behavior to enhance your shopping experience
  • Communication Records: Correspondence with our customer service team regarding your orders or inquiries
  • Technical Data: IP address, device information, and browser type for security and analytics purposes

2. How We Use Your Information

Your information enables us to provide the exceptional service expected from a luxury furniture retailer:

  • Process your orders for our premium furniture pieces, from accent chairs to bespoke bedroom sets
  • Offer personalised design recommendations based on your preferences
  • Provide customer support with the same attention to detail as our handcrafted chaise sofas
  • Improve our website functionality and product offerings
  • Send carefully curated communications about new collections and exclusive events (only with your consent)
  • Prevent fraudulent activity and enhance security measures

3. Data Sharing & Disclosure

We treat your data with the same discretion we apply to our private design consultations:

  • Service Providers: We work with trusted partners for payment processing, shipping, and IT services who adhere to strict confidentiality agreements
  • Legal Requirements: We may disclose information when required by law or to protect our rights and property
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset

We never sell your personal information to third parties.

4. Data Storage & Security

Just as our Albany armchairs feature reinforced frames for durability, we implement robust security measures:

  • All transactions are protected by end-to-end encryption
  • Payment details are processed through PCI-DSS compliant systems
  • Regular security audits and system updates
  • Limited access to personal data within our organisation

While we implement these measures, no electronic transmission or storage is 100% secure. We encourage customers to use strong passwords and protect their login details.

5. Your Rights & Choices

We respect your control over personal data, just as we respect your design choices:

  • Access: Request a copy of your personal data we hold
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Limit how we use your data in certain circumstances

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Performance Cookies: Help us improve our site and services
  • Marketing Cookies: Used with consent to show relevant product recommendations

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

8. Children’s Privacy

Our products and services are designed for adult consumers. We do not knowingly collect personal information from children under 16.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to customers when appropriate.

10. Contact Us

For any privacy-related inquiries or concerns, please contact our Data Protection Officer:

Entreprise Cc Shop
93 Orchard Street
Londonderry, GB CH3Q 3GJ
Email: [email protected]

Just as we take pride in crafting furniture that stands the test of time, we are committed to protecting your privacy with enduring dedication.